HR Services Delivery Manager RoA

About Us

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers.

Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers.

About The Role

As a HR Services Delivery Manager RoA in our brand new Regional Hub / Shared Services Centre (SSC) in Mid Valley City, Kuala Lumpur, you will have the opportunity to play a role in leading an HR Shared Services team, managing International Payroll, General HR Administration, first-line HR advise and other specific functions. Providing support to local management, while being the sparring partner of HR Business Partners and the HR Centre of Excellence.

Your key responsibilities will include but not limited to:

• Ensure and manage the accuracy of employee payroll in accordance to company policy and guidelines while ensuring to comply with international legislation
• Manage vendors and internal processes for employee benefits (i.e. medical insurance, life insurance, pension, etc)
• Support and guide employees on HR enquiries and requests within the HR Shared Services team
• Execute, follow up and report on HR Service Level Agreements (SLA)
• Manage the on-boarding and off-boarding process of employees
• Maintain and create HR processes and policies
• Develop and maintain employee handbooks
• Responsible for SLA follow up with regards to integrity of HR data and the accuracy of data in our HRIS systems and other HR related software
• Working closely with the Hyva Centre of Excellence for functional guidance
• Manage the administration of HR-related documentation, such as contracts of employment, personal files, etc
• Manage the maintenance of employee files as to ensure accuracy and compliance
• Managing the administration of employee leave records
• Working with HRBP’s to have employees follow all HR policies and procedures
• Creating, managing and reporting on HR Key Performance Indicators
• Managing the use of the HR ticketing system and first line HR response to employees
• Responsible for the HR knowledge database regarding international regulations and law

In this role you will be collaborating with various stakeholders across the business including our Global functions teams in Netherlands & other parts of the world.

Our Regional Hub supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

You will be joining a newly formed Shared Services Centre team, with opportunities to grow, within HR Services Delivery or wider HR functions.

About You

To be successful in this role you will have:

• 8 – 10 years of payroll experience in similar positions, with supervisory experience in a payroll department is required
• HANDS-ON PAYROLL EXPERIENCE IS A MUST
• Strong understanding of HR processes, systems, and best practices
• Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization
• Experience with Workday, process mapping tools, analytics and reporting tools and frameworks
• Ability to lead and manage an internationally diverse workforce
• Must be able to manage and prioritize the work of multiple country payrolls
• Hands on experience in leading teams of HR Coordinators and HR Payroll Specialists

Nice To Have

• Payroll certifications in EMEA would be a big plus point
• Experience in implementing HR technology solutions is highly desirable

Language

• Good written and spoken English is essential
• A proficiency in Mandarin Chinese, Japanese, Korean and/or Thai as well as other Asian languages will be an added advantage, however not mandatory

Qualification / Education

• Bachelor's Degree in Human Resources / Accounting / Finance, or a related discipline

What We Offer

• We care about ecology and are truly sustainable. Not only for the environment but also for social resources.
• We have a highly dynamic and very international work environment.
• We have Great Place to Work certified countries!
• We provide a competitive salary which is adjusted on an annual basis in case of good performance.
• We work hybrid and care about your work-life balance.
• You will find nice extras such as various company activities during the year.

Diversity, Equity & Inclusion (DEI)

We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability etc.